Warehouse SPV

Job description

Requirements

• ✓ Oversee daily warehouse operations, handling high-volume order fulfillment (5,000+ orders per day).
• ✓ Manage end-to-end order processing across multiple channels including Marketplace, Webstore, and Instant/Same-day delivery.
• ✓ Ensure accurate, efficient picking and packing processes in line with quality standards.
• ✓ Utilize Warehouse Management Systems (WMS), omnichannel platforms (BigCommerce / Upfos), handheld devices, and Excel for operational tracking and reporting.
• ✓ Plan and optimize manpower allocation, including shift scheduling, overtime control, and workload distribution.
• ✓ Lead and develop Picker/Packer teams while setting and monitoring daily productivity targets.
• ✓ Enforce SOP compliance and implement corrective actions when needed.
• ✓ Identify operational bottlenecks and drive continuous improvement initiatives.
• ✓ Ensure all orders are processed and dispatched within defined Service Level Agreements (SLA).
• ✓ Maintain strong performance under pressure, especially during peak periods and campaign seasons.

Skills required