DATA CENTER TECHNICIAN

Deskripsi pekerjaan

Persyaratan

• ✓ Minimum of 1 years experience working in the Data Centre operations space
• ✓ Good understanding and knowledge in data structured cabling and patching
• ✓ Experienced in hardware support, breakfix and troubleshooting.
• ✓ Ability to respond to issues and provide timely updates, and escalation
• ✓ Experience working in a large-scale critical environment is a plus
• ✓ Fresh graduates with adequate knowledge are welcomed to try
• ✓ Rack,space,power and cooling allocations for new install or relocation requests
• ✓ Capacity management (space, power,cooling,patch panel port availability)
• ✓ Incident/ Change Management Process
• ✓ Understanding of DC Space, Power,Cooling Management
• ✓ Certifications eg.CDCP, ITIL,Server+,Linux+,Network+,A+,CCNA
• ✓ Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
• ✓ Working knowledge or experience operating in a Data Center environment.
• ✓ Experience in report writing and incident response
• ✓ Hardware Support - Installations,Move,Add,Change
• ✓ Decommission of IT equipment (networks, servers, networks, storage, backup devices)
• ✓ Media management -HDD/SSD Destruction and Disposals
• ✓ Connect and disconnect patch cables to equipment in DC
• ✓ Server Hardware break fix support – Installation of parts, reseat module, SFP module
• ✓ Regular physical/visual inspection equipment and data center operations facilities
• ✓ Provide onsite support during scheduled maintenance/change events
• ✓ Troubleshooting of issues for IT and network related equipment
• ✓ Inventory management of RMA, cold spares, equipment and tools
• ✓ Vendor Management Coordination, Vendor Escort / Supervision
• ✓ DC Access Request Management
• ✓ POP Site operations support and standby
• ✓ Provide regular reporting on progress as required (move, change, support request and
• ✓ Provide after business hours support based on on-call schedule and shift work when required
• ✓ Any other duties as assigned

Skill yang dibutuhkan