Captain Floor (Bumi Aki Heritage Bandung)

Job opportunity for Captain Floor (Bumi Aki Heritage Bandung) at PT Bumi Aki Boga in KOTA BANDUNG, JAWA BARAT, Indonesia.

Qualification:

As a Captain in restaurant service, you're responsible for orchestrating the dining experience with precision and finesse. Your duties include:

1. Team Leadership: Directing and guiding the service staff to ensure efficient and courteous customer service.

2. Guest Interaction: Welcoming guests, managing reservations, and resolving any issues or concerns promptly.

3. Order Management: Taking orders accurately, ensuring timely delivery from the kitchen, and maintaining quality standards.

4. Menu Expertise: Having a thorough understanding of the menu to make recommendations and answer customer inquiries.

5. Training and Development: Training new staff, providing ongoing coaching, and maintaining high service standards.

6. Operational Oversight: Ensuring cleanliness, organization, and adherence to health and safety regulations.

7. Sales and Upselling: Promoting specials and additional items to enhance the dining experience and increase revenue.

8. Problem Solving: Addressing customer complaints or operational challenges effectively and professionally.